Personal Message Manager version 1.0_1
This ReadMe document for the Personal Message Manager describes the configuration and functionality of this release. For this ReadMe, and all other technical documentation, the Personal Message Manager will be known as PMM.
With the increasing threat of spam, there is a greater demand on the System Administrator’s time. PMM removes some of this demand by allowing end users to manage their own quarantined messages. PMM:
This ReadMe document contains the following topics:
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A default message area called Spam Messages for PMM is created when PMM is installed. Do not change the name of this message area. If the message area is changed, the security service will not recognise the name when it is subsequently restarted, which causes PMM to fail. In this instance an error message will be generated in the event log.
After the installation of the PMM component, it is not possible to disable the service. If you want to disable PMM you must uninstall the component.
If you select the Send Notification button on the PMM Administation website before the first daily automated notification has been sent, if may fail. In this instance you must retry once you receive the daily automated notification.
The installation issues for PMM and all other MAILsweeper Business Suite II components are discussed in the document ReadMe for MAILsweeper Business Suite II.
During installation with the Business Suite II Installer, a dedicated PMM message area for quarantined messages is created in MAILsweeper for SMTP. If you are upgrading using the component installer, you are given the following options:
You can:
Users with administration rights can access the admin area by selecting PMM Administration in the MAILsweeper for SMTP menu. From the PMM admin home page, administrators can view Logs and PMM Defaulters, and access the PMM Configuration pages.
The logs admin area is for viewing and managing PMM activity logs. Current activity logs provide an audit trail indicating: the notification messages sent, and who released or deleted messages. Logs are generated daily and updated at every user action or notification message.
The Defaulters page of the admin area lists the addresses of recipients who have not performed any release or delete actions in their PMM user area, for a period which exceeds the defaulter timeout period.
Each record in the defaulter list provides the administrator with a link to the recipient's PMM user area. The administrator can then forward the message to the recipient's Inbox or delete it.
The Configuration page of the admin area provides links to the general setting and the domains configuration areas.
General settings determine the actions on the PMM Message area, such as synchronisation and message purge periods, and the notification email transmit time.
Domains lists the MAILsweeper for SMTP domains currently designated to have PMM control. Notification messages will only be sent to recipients of quarantined messages who belong to these specified domains. Domains selected for PMM will include any existing sub-domains. Each listing provides a link to the domain configuration area, where existing domains are managed and new domains are added.
PMM allows end users to release or delete messages addressed to them but placed in quarantine in the PMM message area.
Messages in the PMM message area have been identified as being potential threats. For example, a message could match some of the criteria defined as being spam.
Recipients belonging to a domain specified in the PMM domain settings, receive a notification email informing them that there are messages addressed to them in the PMM message area. The email notification contains a hyperlink to the recipients PMM user area, where they manage their quarantined messages.
Clicking on the hyperlink in the email notification, opens the recipient's PMM user area. Each message record displays the sender, subject, the processed timestamp and the size of the message. This information enables the user to identify the messages as either wanted or unwanted.
After identifying messages, recipients can release the message from the PMM user area for delivery to their Inbox, or delete the message.
Revision 1.1 June 2004
Published by Clearswift Ltd. June 2004
© 2004 Clearswift Ltd
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